FAQ

🌸Is your jewelry hypoallergenic and safe for sensitive skin? 

All jewelry is crafted with hypoallergenic nickel free metals and chains are made with 14k gold plated, silver plated, stainless steel, 18k gold plated and new, 925 sterling silver. I also offer plastic stud alternatives for specific designs. However, I do not offer gold-filled options, please be mindful of your skin. 

🌸Do you offer free shipping? 

Get free shipping when you order $100 (within USA only). Do note free shipping is only applied when you make a single order of $100, not multiple orders adding up to $100. If your order qualifies, the system will automatically register it at checkout. 

🌸How long is delivery? 

Delivery times differ based on your location, shipping method, and items ordered. Note delivery times does not include the time it takes me to process your order. How fast USPS handles their packages is completely out of my control. Refer to my shipping policy page for a breakdown of shipping times. 

🌸Do you offer clip-on options? 

Clip-ons are now available with no additional charge on my website only. Keep in mind, only designs under the "clip-ons" category have clip on options.

Clip-ons are just an alternative finish to the standard ear wire, requiring no piercings. All clip-ons offered on my site are adjustable. Keep in mind that thicker earlobes may not be suitable even if they are adjustable. 

🌸Do you take custom orders? 

Gemsbysidney does not take custom orders. Everything you see on my page is sold as is. 

🌸Do you offer wholesale options/selling in person? 

As all my items are handmade, not manufactured, I have decided to put my wholesale availability on hold. But do inbox me if you have any interests in that topic! I do not sell in person. All items are sold and shipped online. 

🌸Do you ship internationally? 

My shop ships internationally! Including EU, which only opened recently! Customers are responsible for any customs fees!